Shipping

Shipping is free on every order, anywhere in the US, including Alaska and Hawaii. PO boxes and APO/FPO military addresses are fine. We don't ship outside the US.

When it ships

Orders ship by the next business day after payment, framed pieces included, with tracking. You'll get an email with the tracking number when your order ships.

If shipping is paused for a holiday or a trip, a note at the top of the site will say when orders go out again.

How it's packed

• Each ad ships flat in a clear, acid-free sleeve between stiff cardboard, in a recycled paper mailer.
• Two-page spreads are sleeved one page per sleeve and ship in the same mailer.
• If you order several pieces, they ship together in one package when they fit.
• If you place a second order before the first one ships, we'll send them together.
• Framed pieces are sold in the frame shown in the photos and ship in a padded box.

Insurance

Every order is insured for its full value, at no cost to you.

Damaged or lost packages

If your order arrives damaged, email concierge@printreverie.com within 14 days of delivery with a photo of the piece and the packaging. Every piece is one of a kind, so we can't send a replacement, but we'll refund you in full.

If tracking hasn't moved in 7 days, or it says delivered and you can't find it, email us. We'll open a claim with the carrier and refund you if the package can't be found.

Address changes

Check your address at checkout. If you need to change it, email us before the order ships.

If a package comes back to us because the address was wrong or incomplete, we'll either ship it again once you've paid the postage, or refund the order minus what we paid to ship it the first time.

Cancelling an order

You can cancel by emailing us before your order ships, and we'll refund you in full. Once it has shipped, it's a return instead.